What our Customers say...


Tyler and Andromache were awesome, they kept us informed, were professional and courteous

Fantastic experience! They came out quickly (same day) and took care of our issues. Chris and Devin were professional and helpful.

A very professional staff very responsive appreciated help. Alex and Leland in department in reconstruction. And then you have Nicole from contents. You have Brianna in the office. Danny in water water restoration restoration and also follow up work with making adjustments where needed. The whole team worked very well together and we were very satisfied with the outcome of the reconstruction and the move back and would recommend Serve Pro for your emergency needs and they are a very qualified company.

Very thankful to the team at SERVPRO of East Plano! I had a horrible scare yesterday when I pulled up my son's playmate to find nasty brown and black mold and what appeared to be water coming up from the floor! Briana in the office was super helpful and got me scheduled for the next day! The tech Paul and his assistant were very professional and offered me some wonderful advice on next steps to take to determine the source of the moisture in my flooring and provided me with a comprehensive plan to both find the source and remediate any resultant damage. I am terribly concerned about mold in the home and so appreciative off their wonderful service. I highly recommend them should you have any mold issues!

This is the third time we have used SERVPRO, twice in Minnesota and most recently in Dallas. When you have a home disaster they are the best at helping you mitigate the problem. Very fast service with trustworthy, knowledgeable technicians. They diagnose your issue, then will give you advice on the best steps for repair. You can choose to have them repair the damage or you can do it yourself. 100% worth having them out when something unexpected happens!

From the 3:30 AM phone call to the removal of the fans and dehumidifiers, this team has been so easy to work with. They responded quickly to minimize damage to my flooded home. The drying process was quickly initiated. Daily monitoring was dependable and timely. Everyone involved was professional in every encounter. I want to thank Danny, Tyler, and the entire mitigation team for all they have done during this stressful time. I highly recommend SERVPRO when the unexpected happens!